SHIPPING DETAILS
At Peakflow, we recognize that our customers form the core of our enterprise. Our objective is to ensure every customer enjoys a positive interaction with us. We take immense pride in the excellence of our offerings and the caliber of service we extend. To ensure a seamless shopping journey, we recommend acquainting yourself with our Shipping Policy before confirming an order. We firmly believe that transparency underpins trust-building with our valued customers, and we are committed to ensuring your complete comprehension of our shipping terms.
- Orders are typically fulfil within 1 to 3 days on weekdays, excluding holidays. If you place an order on Friday night, Saturday, or Sunday, it will be shipped on Monday.
- If your order arrives damaged, broken or disfigured upon delivery, please contact us. We are committed to providing a full refund or return with reasonable proof.
- For cancellations, please send an email before your order leaves our fulfillment center.
- In case your package is marked as delivered but cannot be located, kindly contact the courier service with your tracking number.
- Please be aware that Peakflow cannot be held responsible for lost or stolen packages once they are in the carrier's possession.
- During times of high order volume, please expect possible delivery delays. If items arrive significantly later than expected, you may qualify for a partial refund unless notice of delay and cancellation options are provided.